Refund Policy
Due to the nature of digital products (eBooks), all sales are considered final once the product has been delivered or accessed.
By purchasing a digital product, you agree to receive immediate access and waive any applicable cancellation or withdrawal rights.
Since eBooks are delivered electronically, there is no return period and items cannot be physically returned.
Returns
We do not accept returns for digital products. Once your purchase is completed and the eBook has been delivered (via download link or email), it is considered fulfilled.
To request assistance, you can contact us at info@brancoboutique.com
Damages and Issues
Please check your order after purchase. If you experience any of the following issues:
You did not receive your eBook
The download link is not working
The file is corrupted or cannot be opened
Please contact us immediately at info@brancoboutique.com so we can resolve the issue.
Exceptions / Non-Returnable Items
All digital products (including eBooks) are non-returnable and non-refundable once delivered.
We also do not offer refunds on:
Sale items
Gift cards
Exchanges
Exchanges are not applicable for digital products.
If you experience an issue with your file, we will provide a replacement or working version where applicable.
Refunds
We do not offer refunds once the eBook has been delivered or accessed.
However, refunds or replacements may be considered only in the following cases:
Duplicate purchase
Technical issue that cannot be resolved
Product not delivered
If approved, refunds will be processed to your original payment method within 10 business days.
If more than 15 business days have passed since approval, please contact us at info@brancoboutique.com